Terms of Service
Effective Date 4/25/2020
PLEASE READ THESE TERMS OF USE AGREEMENT (THE "AGREEMENT") CAREFULLY AS THEY CREATE A LEGAL AGREEMENT BETWEEN YOU (“YOU” OR “YOUR”) AND TWO LINES LLC DBA AREY (“WE”, “US”, OR “OUR”). BY ACCESSING OR USING THIS SERVICE LOCATED AT WWW.AREYGREY.COM, ITS AFFILIATES OR AGENTS WITH LINKS TO THIS AGREEMENT (COLLECTIVELY, THE "SITE") IN ANY WAY, INCLUDING USING THE SERVICES AND RESOURCES AVAILABLE OR ENABLED VIA THE SITE (EACH A "SERVICE"AND COLLECTIVELY, THE "SERVICES") BY US, COMPLETING THE REGISTRATION PROCESS, MAKING A PURCHASE, AND/OR BROWSING THE SITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE AGREEMENT, YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH THE COMPANY, AND YOU HAVE THE AUTHORITY TO ENTER INTO THE AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THE AGREEMENT, YOU MAY NOT ACCESS OR USE THIS SITE OR THE SERVICES.
IF YOU SUBSCRIBE TO OUR SERVICES FOR A TERM (THE "INITIAL TERM"), THE INITIAL TERM WILL BE RENEWED AUTOMATICALLY FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT COMPANY'S THEN-CURRENT FEE UNLESS YOU CANCEL YOUR SUBSCRIPTION IN ACCORDANCE WITH THE TERMS SET FORTH HEREIN. YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME.
THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
Disclaimers
WE ARE NOT PROVIDING MEDICAL ADVICE
Information on the Site and all Services are provided for informational purposes only and are not intended as medical advice. Please consult your physician or other health-care professional if you have any questions. You should not use the information on our Site or Services for diagnosing or treating a health problem or disease.
UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION GATHERED THROUGH OUR WEBSITE, PRODUCTS, OR ANY OTHER RELATED MATERIAL.
We do not guarantee, promise, warrant or represent that you or any other user of the Site will achieve any specific or tangible results through the use of any product or service available on our Site. Unless specifically provided, the product and services on the Site are on an “as is” and “as available” basis and without any warranties of any kind unless specifically stated otherwise. We disclaim all guarantees and warranties, either expressly or implied, to the extent permissible under applicable law. We do not warrant or claim that the functions on the Site will be uninterrupted or free of error, that any error will be corrected or that the Site or the server are free of viruses or other potential harms. We do not warrant or claim that the content of the Site is correct.
WE DO NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED OR THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW LIMITATIONS OR EXCLUSIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SITE OR SERVICES, INCLUDING IN CONNECTION WITH THE PRODUCTS, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
Use of our Site, Service, or products does not create a professional client relationship nor does it create a doctor-patient relationship between you and any of the employees, consultants or advisors that are associated with Arey.
Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare professional prior to use if you have a suspected medical condition, are taking prescription drugs, or are pregnant or nursing.
Under no circumstance will the acceptance of a returned product or payment or compensation to you be evidence of liability by Arey or its affiliates of any negligence or claim or future claim that may be brought in connection with such returned product.
Acceptance of Terms
IT IS YOUR RESPONSIBILITY TO REVIEW THIS AGREEMENT PERIODICALLY AS WE MAY REVISE THIS AGREEMENT AT ANY TIME WITHOUT NOTICE TO YOU. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE OR THE SERVICES.
We reserve the right to revise these Terms at our sole discretion at any time and without prior notice to you other than making a new copy of the Agreement available at the Site when changes are made and updating the "Last Updated" date at the top of the Agreement. Your use of the Site constitutes your binding acceptance of the revised terms. We may require you to provide consent to the updated Agreement in a specified manner before further use of the Site or the Services is permitted. You shall cease using the Site and/or the Services if you do not agree to any change(s) after receiving a notice of such change(s). Otherwise, your continued use of the Site and/or Services constitutes your acceptance of such change(s).
Products
Through our Arey online store operated through Shopify (“the Store”), you may purchase products made available at prices and specifications listed, which are subject to change at any time without notice.
-
Order Acceptance and Cancellation: You agree that your order to purchase all products listed in your order and are an offer to buy under these Terms. All orders must be accepted by us, otherwise we are not obliged to sell the products to you at our sole discretion. This could include orders after we have sent you a confirmation email with order number and details of items ordered.
-
Prices and Payment Terms: When making a purchase from our Site, you are expressly authorizing us or our third-party payment processor to charge you for your order. We may ask you to provide additional information to your order including your credit or debit card number, the expiration date of your credit or debit card, your security code for your card, your email address, your postal address for billing. You authorize us to provide your payment information to third parties so we can complete your transaction and charge your payment method. Payment must be received before our acceptance of an order. Our prices on the website may vary from prices at other retailers and are subject to change at any time without notice. Prices posted do not include taxes or shipping and handling charges if applicable. You represent and certify that the credit or debit card information you provide to us is correct, true, and complete and that you are authorized to use such credit or debit card. You authorize that you will pay the charges at the posted prices including shipping, handling and applicable taxes.
-
Shipments and Delivery: Products will be shipped to the address you provide during the checkout process. Shipping restrictions may apply, please check our FAQ section of the website for more information. You agree to pay all shipping and handling charges as applicable. We are not responsible for packages refused, held for delivery or packages that are lost or stolen. Shipping and delivery dates are approximates and cannot be guaranteed and therefore we are not liable for any delays in shipments. We currently only deliver to the United States.
-
Returns: We shall use our sole discretion for returned products. Please contact hey@areygrey.com if you wish to request a return.
-
Force Majeure: We shall not be responsible or liable to you nor deemed to be in default or in breach of these Terms for any failure or delay when caused or from the result of circumstances or acts beyond our control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities, terrorist threats or acts, riot or other civil unrest, national emergencies, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes, delays affecting our carrier or suppliers, technology breakdowns.
Website
We allow you a limited license to access the Site and Services for your personal use. Distribution, copying and transmitting of the Site and Services is allowed only to the degree that distribution, copy and transmission is automatically done through your browser software in connection to your personal use.
We expressly prohibit the sale or linking of our products on or to any third party e-commerce site, marketplace or mobile application without our specific written consent.
You are prohibited from making any derivative works of, adapt, modify, merge, translate, decompile, reverse engineer any part of the Site except to the extent restrictions are expressly prohibited by applicable law. You shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Site or Services. You are prohibited from removing or destroying copyright notices or other proprietary markings on our site. You shall not use or utilize framing techniques or meta tags or hidden text to display any of our trademarks, logos, or other intellectual property including, but not limited to, images, text, page layout or form. You shall not use any software (manual or automated), devices or other processes including, but not limited to, robots, scrapers, spiders, avatars, crawlers, data mining tools to "scrape"or download data from any web pages contained in the Site with the exception that we grant the administrators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials). We, our suppliers and service providers reserve all rights not granted in this Agreement. Any unauthorized use of the Site or Services shall terminate the licenses granted by us in conjunction with this Agreement.
Account
In order to access or use some of the Services or products on our Site, you will be required to create an account and input certain information, which may include your name and/or a username, email address, and password. All information that you provide is subject to our Privacy Policy. You are required to give truthful contact information in accordance with these Terms and you are responsible for keeping your registration information up to date. You are responsible for protecting your information from unauthorized use including, without limitation, financial obligations. We have no obligation to investigate the authorization or source of any such access or use of the Site and Services.
Third Parties: We may allow you to login using a third party social networking or other internet service in which case these Terms shall be binding. You represent that you have the right to grant us access to your third party (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable third party and without requiring us to pay any fees or subjecting us to any usage limitations imposed by such third party service providers. By allowing us access to any third party accounts, we may make available and store any photographs, information, data, text, software, graphics, video, messages, tags and/or other materials accessible through the Site and Services that you have provided to and stored in your third party account so that it is available on and through the Site and Services via your account. You may also share content obtained or accessed with such third party Account. You have the ability to disable the connection between your account and your third party accounts at any time. Your relationship with the third party service providers is governed solely by your agreements and we are not liable for information that may be provided to them that may be in violation of the privacy settings you have set with such service provider. We are not responsible to review or be held responsible for any content on the third party account.
Subscriptions and Cancellations
We may offer, at our sole discretion, a subscription program that may include certain discounts and/or offers dtermiend and communicated by Arey. We reserve the right to terminate the subscription service at any time, with electronic notice to you at the email address provided. You will be required to create an account to use the subscription program. The purpose of the subscription service is to help ensure you do not run out of your supplement. All fees for the Services are non-refundable, so if you cancel your subscription, we will send you any outstanding supply of supplements but will not refund you any amounts for shipments not received as of the date of cancellation. There is no subscription fee associated with your subscription. You will only be charged for the cost of the product and, if applicable, the cost of shipping and handling. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period. By subscribing, you authorize us to charge your payment provider now, and again at the beginning of any subsequent subscription period. We will send you an email reminder prior to charging your payment provider each subscription period. If you choose to cancel your subscription at any time, your subscription will terminate automatically and we will not charge your payment provider for the subsequent subscription period. You agree that we may either terminate or suspend your subscription for any reason at any time in our sole discretion.
Billing and Payments
We accept the following bank or credit cards: Visa, MasterCard, American Express and Discover. You may be charged local tax, if applicable. If your payment method is declined, we will attempt to process your charge until the transaction is approved. If we are unable to complete the transaction, we may contact you directly to update your account information.
We use a third-party service provider for payment services for credit card transaction processing, merchant settlement, and related services. You therefore consent to provide and authorize Two Lines LLC and its third-party service provider to share any information and payment instructions you provide to the extent required to complete payment transactions in accordance with this Agreement, including personal, financial, credit card payment, and transaction information. Upon initial registration of your credit card, you may see a pending charge as part of the authorization confirmation process. This is not a charge and is used to confirm account authenticity. The pending charge should automatically clear on its own. If you have any issues, please contact hey@areygrey.com.
We are not responsible for any fees or charges that your bank or credit card issuer may apply.
-
Promotional Codes: We may offer promotional or offer codes (“Offer Codes”) that can be redeemed for a purchase of products on our site, subject to applicable expiration dates, minimum purchase requirements if applicable, product exclusions, and any other restrictions determined and communicated at our sole discretion. Only valid Offer Codes provided by Arey will be accepted and honored and are non-transferable, non-retroactive, valid for single purchases, cannot be redeemed for cash or cash equivalents, and cannot be used for taxes or shipping charges. We are not responsible for any unauthorized use or abuse of Offer Codes.If a product purchased using an Offer Code is returned, the monetary value of the Offer Code will not be refunded or credited back to you. Offer Codes cannot be copied, transferred, sold or exchanged. We may from time to time engage with individuals or entities who have been compensated or incentivized to promote our brand or products. If you receive an Offer Code from one of these entities or third parties, please note that the entity or individual may have been compensated for his or her statements or endorsements.
-
Referral Program: We may, at our sole discretion, provide referral credits (“Referral Credits”) which may entitle you to promotional discounts, free products, or other benefits determined by us. We may allow you to invite your friends to make a qualifying order on the website using your applicable referral code (“The Referral Program”) when your friend makes their first such purchase and you may be eligible to receive a Referral Credit, granted at our sole discretion. To be eligible, your friend must use the referral code provided to you, must be a new customer, and may not be applied to subsequent automatically renewed orders. Void where prohibited. Referral Credits are considered loyalty or promotional discounts or credits and do not constitute an account or a payment instrument. Credits, coupons, benefits or prizes shall be forfeited if it is discovered that the person posts coupon code or credits to a coupon site, a third-party site or uses multiple user accounts or email addresses or false names impersonating others through fraudulent or misleading conduct, as determined by Arey. We reserve the right to close the account(s) of any referrer and/or referred customer and to request payment if the referrer and/or referred customer uses the Referral Program in a questionable manner, is in breach of these Terms or is in violation of any law or governmental regulation. We have the right to deactivate your referral code at our sole discretion. We also reserve the right to cancel the Referral Program at any time and at our sole discretion. All unclaimed referral rewards shall be forfeited at that time. It is your responsibility to be aware of and comply with “SPAM” laws, if any use of your referral code constitutes unsolicited communication or SPAM under any applicable law or regulation, it is considered grounds for immediate termination of your account, revocation of the Referral Credits and exclusion from the Referral Program.
Content
“Content” herein means text, images, music, graphics, software, audio, video, works of authorship or any other kind of materials or information that are posted, generated, provided or otherwise made available through our website or social media outlets. “User Content” refers to any content that Users provide and are made available through our website or social media outlets and may include, but is not limited to, opinions, statements, recommendations, ratings, offers, advice or other information put forth. “Individual Data” refers to information that relates to the use of the website and products.
We do not claim ownership rights to any User Content. Arey and its licensors exclusively own all right, title and interest to the Arey site and Content, including all intellectual property rights protected by copyright, trademark, and other laws of the United States and foreign countries. You agree to not alter, remove, or obscure any copyright, trademark or service mark or any other proprietary rights. You agree that you are solely responsible for any content, statement, opinion, recommendation or advance. Reviews posted on our Services are not endorsed by Arey and do not represent the views of Arey.
You hereby grant to Arey and any applicable third party a non-exclusive, perpetual, irrevocable, worldwide, transferable, sublicensable, royalty free, fully paid up license to reproduce, prepare derivative works of, distribute, modify, adapt, translate, publicly perform, publicly display and otherwise use your User Content. You are responsible for your User Content and you represent and warrant that you own or have all rights necessary to grant us the license rights to your User Content. You represent and warrant that your User Content will not misappropriate, infringe, or violate a third party’s intellectual property rights or result in the violation of any applicable law or regulation. You agree that you will not transmit any Content that is: (i) false, unlawful, misleading, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing or advocates harassment of another person, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable (ii) is offensive or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual (iii) would constitute, encourage, promote or provide instructions for conduct of an illegal activity, a criminal offense, give rise to civil liability, violate the rights of any party in any country of the world, or that would otherwise create liability or violate any local, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of any securities exchange, including but not limited to, the New York Stock Exchange (NYSE) and/or the NASDAQ (iv) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy or providing or creating computer viruses (v) may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party (vi) Constitutes mass mailings or "spamming", "junk mail", "chain letters"or "pyramid schemes” (vii) impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Arey (viii) is private information of any third party, including, without limitation, addresses, phone numbers, email addresses, social security numbers and credit card numbers (vix) Include or are intended to facilitate viruses, corrupted data or other harmful, disruptive or destructive files (vx) Is unrelated to the topic of the Reviews or products in which such Review is posted; or (x) is otherwise objectionable, restricts or inhibits any other person from using or enjoying the Services, or may expose Arey or its users to any harm or liability of any type.
We reserve the right at our sole discretion without any prior notice, to determine whether your use of the Site violates these Terms.
Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE TO YOU, ANY OTHER USER OF THE SERVICE, OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SITE OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, LOSS OF USE OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES ARISING OUT OF THE USE, INABILITY TO USE, UNAUTHORIZED ACCESS TO OR USE OR MISUSE OF THE SERVICE WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE COMPANY PROPERTIES.
IN NO EVENT WILL AREY BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO AREY FOR THE PURCHASE OF HTE PRODUCTS THROUGH THE SERVICE AS APPLICABLE OR ONE DOLLAR ($1) IF YOU HAVE NOT PAID ANY PAYMENT OBLIGATIONS.
Copyright
The content of the Site including, but not limited to, text, images, graphics, videos, audio clips, digital downloads, and technology is copyrighted under the United States and other copyright laws, and is the property of Two Lines LLC and protected by copyright and other intellectual property or proprietary rights. The collective work includes works that are licensed to Two Lines LLC. © 2020 Two Lines LLC. All rights reserved.
Trademarks
All trademarks, service marks and trade names of Two Lines LLC on the Site, including the Arey mark, are trademarks or registered trademarks of Two Lines LLC or their respective owners.
Indemnification
By using the Arey Service, you agree to indemnify, defend and hold harmless Two Lines LLC., its officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, liabilities, expenses, damages and all costs, including reasonable attorneys' fees, resulting from any violation of this Agreement, or any activity related to use of the Site, including negligent or wrongful conduct, by you or any other person accessing the Site using your Internet account, or your ability or inability to use the Site and Services, including any products purchased.
Privacy
Registration data and certain other information about you are subject to our Privacy Policy, which is available at [https://areygrey.com/privacy-policy].
Third Party Sites, Links and Services
The Arey Services may link to other websites operated by third parties. We are not responsible for the content on any linked third party site and have no control over these third party linked sites. Each of the third party sides may have separate privacy and data collection practices independent of Two Lines LLC. A link to any third party site does not imply we endorse or are responsible for the content, products, or use of such sites. These linked sites are provided to you for your convenience and you agree that you incur all risks associated with access to and use of content provided on a third party site. You further agree that we bear no responsibility for any loss or damage you may incur from dealing with such a third party site. If you have any concerns, you should contact the site administrator for the applicable third party site.
Feedback
We love to hear from our customers and welcome your feedback, suggestions or ideas (“Feedback”) which you may send to hey@areygrey.com. You agree that if you send us feedback, that feedback shall become our property and that the Feedback does not contain confidential or proprietary information of any third party and you hereby grant to us a fully paid, royalty-free, perpetual, irrevocable, non-exclusive, worldwide and fully sublicensable right and license to use, reproduce, display, perform, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the Site and Services. We are not obligated to compensate you in exchange for your feedback and we have no obligation to review your feedback or keep it confidential. submission of any ideas, suggestions, documents, and/or proposals to us through its suggestion, feedback, wiki, forum or similar pages ( "Feedback" ) is at your own risk and that we have no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback.
Miscellaneous
These Terms, your use of the Site, and any dispute between you and us shall be governed by the laws of the state of California, U.S.A., without regard to choice of law provisions.
You may not assign, transfer, subcontract, delegate your rights or obligations under these Terms without our consent. Any failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. Any waiver or failure to enforce any provision of this Agreement on one single occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. If any part of these Terms is held to be unlawful, void or unenforceable, that part shall be deemed severable and shall not affect the enforceability and validity of the remaining provisions. The Arey Service shall only be used by individuals who are 18 years older and above and who can form legally binding contracts under applicable law. If you are a parent or guardian and you have found that your child has an unauthorized account on Arey, please contact hey@areygrey.com and we shall terminate the account. You are responsible to comply with all applicable laws, including, but not limited to, the EU General Data Protection REgulation and its requirements. In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
Termination
We may terminate your access to the Arey Service at our sole discretion for any reason at any time. We will notify you of your termination by electronic notice at the email address provided by you. You agree that we are not liable to you or any third party for any termination of your access to our site and Service. You agree that we may update or change the Arey Service at any time without prior notice. You may terminate these Terms at any time by agreeing to close your account and to cease use of our Service.
Arbitration Agreement
You agree that any dispute or claim relating in any way to your access or use of the Site, to any products sold or distributed through the Site, or to any part of your relationship with us, will be resolved by binding arbitration. The exception to this includes disputes relating to your or our intellectual property such as trademarks, trade dress, domain names, copyrights, patents, and trade secrets. You agree that all disputes between you and us, including any disputes that involve a third party, shall be resolved by arbitration before a single arbitrator conducted in the English Language in Los Angeles, California, USA under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) rather than in court and you and we hereby waive a trial by jury. You and we may appoint as sole arbitrator a person mutually agreed by you and us unless we cannot agree within thirty (30) days of either party’s request for arbitration, a single artibtrator will be selected by the AAA upon the request of either party. Each party will incur equally the cost of the arbitratin except that the prevailing party will be entitiled to an award of reasonable attorney’s fees incurred in connection with the arbitration in an amount determined by the arbitrator. Decisions by the arbitrator will be final and binding on both parties and enforceable in any court of competent jurisdiction. Under no circumstances will the arbitrtrator be authroized to award damages, awards or remedies that conflict with these Terms.
This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement or any prior version of this Agreement.
IF YOU AGREE TO ARBITRATION WITH TWO LINES LLC., YOU ARE AGREEING IN ADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVER MONETARY OR OTHER RELIEF IN ANY LAWSUIT FILED AGAINST US ALLEGING CLASS, COLLECTIVE, AND/OR REPRESENTATIVE CLAIMS ON YOUR BEHALF. INSTEAD, BY AGREEING TO ARBITRATION, YOU MAY BRING YOUR CLAIMS AGAINST US IN AN INDIVIDUAL ARBITRATION PROCEEDING. IF SUCCESSFUL ON SUCH CLAIMS, YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR. YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING WHETHER TO ACCEPT THIS AGREEMENT, INCLUDING THIS ARBITRATION AGREEMENT.
Class Action Waiver: ANY AND ALL CLAIMS AND DISPUTES BROUGHT BY YOU OR US WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS AND YOU HEREBY WAIVE ANY AND ALL RIGHTS TO BRING ANY CLAIMS RELATED TO THESE TERMS AND/OR OUR PRIVACY POLICY AS A PLAINTFILL OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
Opt-Out: You may opt out of this Agreement to Arbitrate and in doing so, neither you nor we can require the other to participate in an arbitration proceeding. To opt out, you must notify us in writing within thirty (30) days of the date that you first became subject to the arbitration provision. The opt-out notice shall state that you do not agree to the Agreement to Arbitrate and shall include your name, address, phone number, your account information if applicable and a clear statement that you want to opt out of this Agreement to Arbitrate. You must sign the opt-out notice. This procedure is the only way you can opt out of the Agreement to Arbitrate and you must send all notices and information to: Two Lines LLC 2320 South Broadway, Los Angeles, CA 90007.
Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to us.
Survival of Agreement: This Arbitration Agreement will survive the termination of your relationship with us.