SHIPPING
We offer free shipping on all subscriptions and orders $100+ (US only). We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Shipping typically takes around 5-7 business days after your order has been processed. After you place an order, you will receive a shipping confirmation email with tracking information. If you have any issues, please email us at hey@areygrey.com.

RETURNS + REFUNDS
We want you to be satisfied with your purchase, and will accept returns of unopened, unused items within 15 days of receiving your order. Returns have a handling fee of $5 per order. To initiate a return, please contact our Customer Service team at hey@areygrey.com and we will issue a prepaid shipping label for all US orders. For Canadian orders, return shipping is the responsibility of the customer.

Processing time typically takes 5-7 business days after we have received your return, upon which we'll issue a credit to your original form of payment, less the $5 handling fee.

In rare cases where you do not receive your package, we will happily issue a replacement. We do not refund lost or stolen items. 

INTERNATIONAL SHIPPING
At this time we are shipping within the United States and Canada. For orders shipping to Canada, we cover $5 towards the international shipping cost. Total shipping and taxes vary depending upon your location. We hope to expand to more countries soon. Please email us at hey@areygrey.com to let us know where you are!

CANCEL ANYTIME
You can cancel your order at any time. For subscriptions, you will receive an email reminder 3 days prior to your subscription renewal along with a link to edit, pause or cancel your subscription. For all orders, including one-time orders, you can also email us at hey@areygrey.com. Our customer service agents work Monday through Saturday morning and work hard to get back to requests as soon as they can, but given our quick processing and turnaround time, your order may process before it can be canceled. We will work with you to refund your order and return your item(s).