Shipping & Returns Policy


We offer free shipping on all orders via USPS Priority Mail. Shipping typically takes around 5 business days after your order has been processed. After you place an order, you will receive a shipping confirmation email with tracking information. If you have any issues, please email us at

At this time we are only shipping within the United States, but we hope to be international soon.


Because our products are perishable and cannot be resold, we cannot accept returns. If your product was damaged during shipping or you are not satisfied with your purchase, we want to work with you on making things right, so please contact us at


Arey works best on those who have 0-30% grey. Not sure what percentage you are? 

If you have consistently used Arey products for more than 3 months and have not seen results, please email us at so that we can understand more about your hair and lifestyle. We will issue a full refund if you are not satisfied with your results


While we hope that you love our products, we understand that sometimes you need to pause, cancel or change the frequency of your subscription. You can do that at any time by logging into your account, or via the ‘modify your subscription’ link in your initial order confirmation email. You can also contact us at