Shipping & Returns


We offer free shipping on all orders via USPS Priority Mail. Shipping typically takes around 5 business days after your order has been processed. After you place an order, you will receive a shipping confirmation email with tracking information. If you have any issues, please email us at

At this time we are only shipping within the United States, but we hope to be international soon.


We aim for every customer to be satisfied with their purchase. If you need to return an order, email us at and we’ll take you through the process.


If you have taken Not Today, Grey and/or To The Root for more than 4 months and have not seen results, please let us know. We’d like to understand more about your hair and lifestyle.


While we hope that you love our products, we understand that sometimes you need to pause or cancel your subscription. You can do that at any time by logging into your account, or via the ‘modify your subscription’ link in your initial order confirmation email. You can also contact usat